Neutral/Earthing· Safety Issues· Reviewed July 2026
What is touch voltage and how do I prevent it?
Quick answer
Touch voltage is the dangerous potential difference that appears between an exposed conductive part (like a metal appliance casing) and earth when a fault occurs. The most common cause is a broken or missing protective earth conductor. To prevent it, ensure all metalwork is correctly bonded and earthed, and fit a 30mA RCD on all final circuits. If you feel a tingle from any appliance or fitting, stop using it immediately and call a qualified electrician.
🏠Homeowner view
What Is Touch Voltage and Why Does It Matter?
Touch voltage is the voltage you can receive across your body when you touch something metallic — like a washing machine casing, a radiator, or a tap — while a fault exists in the electrical installation. Instead of fault current flowing safely to earth, it flows through you. Even relatively low voltages can cause serious injury or cardiac arrest.
Why Does It Happen?
Broken or disconnected earth wire inside an appliance or socket
Missing or loose bonding conductor connecting metallic pipework, radiators, or structural steelwork to earth
A faulty appliance where live internal conductors have touched the metal casing
Deteriorated wiring in older properties, particularly pre-1960s installations
Missing RCD protection that would otherwise disconnect the supply quickly enough to prevent harm
Warning Signs to Look Out For
A tingling sensation when touching an appliance, tap, or radiator
Electric shocks when touching two different metal objects at the same time
RCDs that trip repeatedly for no obvious reason
A burning smell from sockets or appliances
Visible damage to cables, plugs, or socket faces
What You Can Check Safely
Visually inspect plug tops — check the earth pin is present and connections look secure
Check that bonding clamps on incoming gas and water pipes near the meter are still in place and not corroded
Look for any exposed or damaged cables
What You Should NOT Do
Do not attempt to open consumer units, junction boxes, or rewire anything yourself
Do not use an appliance you suspect has a fault — unplug it at the wall
Do not ignore tingling sensations — they are a serious warning
When to Call an Electrician
Call a Part P registered electrician immediately if you experience any tingling, receive a shock, or suspect earthing is missing. Touch voltage is a Category 1 (C1) danger — it requires urgent remediation before the installation is used.